5

Joe received my call regarding my Explorer overheating, he counseled me well how to get the car to them safely, without overheating it, and in what circumstances to pull over safely and have it towed. The technician diagnosed the problem quickly, outlined all the steps necessary to fix it, and had Joe call me multiple times while in the process of fixing the main problem to suggest other important repairs that could be done easily with no additional labor cost since the engine was open anyway. They completed the repair faster than I expected -- at one point I called the dealership to compare prices and the service tech at the dealer was surprised that our thermostat could be repaired that inexpensively. It was a LARGE repair, not cheap, but it would have taken longer and been even more expensive at the dealership, to be sure. I picked up the car and it was clean inside and out.

5

Very courteous. Great service - got it done quickly and right. Even fixed one problem and didn't charge for it.

5

I've been taking our cars to Adam's Automotive for general maintenance & repair service for years and have never had a problem. They are competitively priced and upfront about your cost and the time it will take. Convenient pick-up & drop-off shuttle service is complimentary and extremely helpful. The service staff are very professional and go out of their way to address your vehicle's needs and offer prompt solutions to fix it. The service technicians have the latest diagnostic and scanning wizardry at their disposal, along with dependable, real-world experience, to make sure you never have the same issue twice. Also, nice restroom and great coffee in the fish tank lounge!!

5

Courteous staff, repairs done efficiently and sticks to promised delivery date, clean facilities, convenient location.

5

Adam’s Automotive consistently provides high quality car maintenance at a reasonable cost. In addition, the employees at the front desk are always courteous, respectful, and helpful. They have integrity and I trust them.

5

I have been taking my BMW to Adams for service for the past couple of years and I must say I have been totally satisfied with them. They are efficient, honest, and never push any additional work that may well be unnecessary. They have a shuttle service that helps, and they warranty their work for 3 years which is excellent. I would definitely recommend Adams to my friends and family.

5

I love Adams Automotive!!! They treat their customers like family. Do they cost more than others? Maybe. Are they worth it? Most definitely!! I trust them to be honest and they always have been. They give you options (good, better, best) and they stand behind their work.

5

Great dependable service as always !!

5

Timely service provided. My vehicle was taken back at my appointment time. Comfortable waiting area. Courteous staff.

5

I took my one ton truck in for assessment because I sensed a potential problem with its heavy-duty clutch. Your techs evaluated it over a period of 24 hours, did not find anything out of the ordinary, and returned the truck to me with their assessment without charge, though I had offered to pay for their time. Adams is now taking care of my two company trucks and two personal cars, and in every instance has been proactive, professional, and entirely honest. I recommend this company without any reservation. William Bleakney East/West Construction Company, Inc.

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