Houston Auto Repair

Very professional and got me in and out in record time. They assessed the problem and, instead of trying to charge me for another problem (which didn't exist) that a dealer shop tried to do, they simply made an adjustment which fixed the issue and allowed me to pass my inspection. The only glitch was this. I was quoted the cost to repair before the work was done and prior to picking up the car; however. when I went to check out, the bill was $20+ more. Upon inspection. the extra cost was for parts disposal. PROBLEM! They just made an adjustment with a screwdriver. ...no parts to dispose of. Their initial answer was that this was a standard charge? I told them that I wasn't interested in paying the extra charge and it hadn't been quoted to me on two different occasions. They said it whoever did it must have missed it. Bottom line. They told me that out of courtesy to me they would remove it... no apology. I left with a bad taste in spite of the excellent repair. From the recommendations I got when I decided to use Adams, this was not what I expected.

Jose Garcia was my guy at Pep Boys -- I trust him implicitly! He knows his stuff! I followed him to Adams where he is now and he sorted my Range Rover out! Thank you!!! Would definitely recommend!

I stopped by to get a last minute state inspection done on my company vehicle. The salespeople were very professional, took care of my needs promptly and got me back to work quickly.

Very rewarding experience

Great service, very courteous. Very satisfying experience over several years with both our cars. Cannot say the same for dealers and other shops I've used in the past. Highly recommend Adams.

been coming here for 2 years and will continue

Very respectful, polite and good listeners. Took care of my vehicle as though it belonged to them. Treated me like family. Showed me everything they found, gave me recommendations, and with no pressure let me make the decisions. Work completed as promised and precisely according to estimate (actually less than the estimate). You can trust these guys. Great team! Great shop! I will not bring my vehicles to anyone else in town, including dealers.

A good and trusteed company that I would recomend to all my friends.

The service is unmatched. I went in for an oil change and inspection. The place is clean, quick and convenient. Ask for Jose. He is super knowledgeable, and his customer service is top notch.

I went in for a state inspection and they got it done quick. They also did more than just the requirements but told me what else I needed to be aware of. They didn’t try to up sell me but only pointed out the one thing I already knew I needed to change. It was refreshing to go somewhere obviously interested in their customers and employees than profit.